I WAS MANIPULATED TO TAKE PHONE CONTRACT WITH FALSE INFORMATION

I WAS MANIPULATED TO TAKE PHONE CONTRACT WITH FALSE INFORMATION AND NOT ALL INFORMATION REGARDING THE PHONE WAS DISCLISED TO ME

I received the contract phone on 1 June 2021 that i got from telephone call from Vodacom salesperson.

At first, I was not informed that I have to pay R120 within 24h after I receive the phone, I just got SMS telling me that my account is in arrears than I called and is when I find out that I was suppose to pay R120

So they agreed to give Me Credit of R120

On "13 June 2021 i lost my phone and I find out that I must pay for the phone because is not insured, I WAS NOT TOLD OR ASKED ABOUT PHONE INSURANCE WHEN CONTRACT TAKE PLACE AND WHEN I ASKED FOR MY MONTHY INSTALMENT, THEY TELL ME DIFFERENT AMOUNT FROM WHAT I GOT BEFORE I RECIVED THE PHONE

When I accept the offer on the phone, I was in the expression that AM COVERED FOR EVERYTHING

I SEND COMPLIAN EMAIL TO VODACOM ON 13 JUNE 2021 AND NO RESPOND AND WHEN I TRIY TO CALL THEM ,THEY TELL ME THAT I HAVE TO CALL THEIR FRANCHASE, I DONT UNDSTANDING WHY CANT THEY TAKE RESPONSIBILITY OF THE CAMPANY THAT SELL THEIR PRODUCT