I was given a wrong package

My heart is crashed with Vodacom. Yooh I have soo many accounts on this network and yet treated with such disrespect.

At the end of November Vodacom ppl called me and Offered me a Package that consisted of a 400GB(Which I was already on) with a free tablet for 24 months contract. I accepted the offer, and the tablet was indeed delivered. In December I realized that the network is giving me problems. When I called them to enquire I learned that I was given a wrong package. Instead of a 400GB I was given a home internet of 200GB. They investigated and learned that I told the truth but their solution is reversing the product.

As for the cover I bought, time spent on the downloading software moving information into a the tablet, installments paid for the package, let alone the time wasted trying to get a solution…No compensation, Vodacom is sorry.