i want vodacom to reverse my money and to close my query for good.i went to Norwood shop 3 times and to contact vodacom 8times to resolve one issue.

I have a 1GB and device contract with vodacom which I pay R203. In September I have received 5GB bonus data plus 1GB. On the 25th September they have dedicated R495 instead of R203. I went to Vodacom Norwood and cancel the 5GB and they show me in their computer that they have cancelled it. On the 1st October when I checked my data balance and find that 5GB again. I went to Vodacom Norwood shop and they showed me that in their system the 5GB is cancelled. On the 26th October they have deducted R515 instead of R203. I went to Vodacom Norwood shop and I was told that the is nothing they can do because their system shows that the 5GB has been cancelled, I was advised to contact 1946 and I did so. I was that in their system it shows that it has been cancelled on the 25th September.26th October ref:*** query resolved,29th October 2020 ref:*** query resolved and again on 1st November ref:*** query o******t November i wrote this matter to Vodacom Facebook,they reply with this message" dial *123# and buy data to calm down".who told them that i want to buy data?i want vodacom to reverse my money and don't forget to reverse your data too.your consultant help me to cancel my debit order with you.i will R203 to the shop.who gave you permission to go to my bank details and deduct my money without my permission?you said that i bought bonus data over the phone,i asked you to show me time and date but dololo.PLS DON'T FORGET TO REVERRSE MY MONEY AND TO REVERSE YOUR 5GB TOO.