I WANT TO SPRAY VODACOM WITH DOOM
<p>THIS IS MY 3RD HELLOPETER COMPLAINT REGARDING THE EXACT SAME ISSUE. MY SIM SWOP IS ON DAY 5 NOW, AND STILL NOT WORKING.</p> <p> </p> <p>RIGHT NOW IM TRYING TO PURCHASE A NEW IPHONE ON A BLACK FRIDAY DEAL, AFTER MY VERY NICE PHONE WAS ******. BUT I CANT BUY A NEW ONE AT A GREAT PRICE. BECAUSE MY NUMBER ISN'T WORKING. BECAUSE VODACOM AND THEIR *********** STAFF AND ARCHAEIC SYSTEMS HASN'T PROCESSED THE SIM SWOP I REQUESTED ON MONDAY ALREADY. YES, ITS BEEN 5 DAYS. </p> <p> </p> <p>I CANT MAKE CALLS, I CANT RECEIVE CALLS AND I CANT EVEN DO ONLINE SHOPPING, BECAUSE VERIFIED BY VISA SENDS AN OTP TO YOUR MOBILE PHONE NUMBER. BUT MY PHONE NUMBER IS STILL INACTIVE. BECAUSE VODACOM IS *****IC. </p> <p> </p> <p>I'VE CALLED, I'VE TWEETED, I'VE EMAILED, I'VE BEGGED AND PLEADED, I'VE BEEN NICE, I'VE THROWN TANTRUMS, I COMPLAINED ON FACEBOOK AND ON HERE TWICE BEFORE THIS COMPLAINT. I'VE BEEN IN STORE TWICE ALREADY. WHAT MORE DO YOU WANT ME TO DO? SERIOUSLY, WHAT MORE CAN I DO TO GRAB YOUR ATTENTION?</p> <p> </p> <p> </p> <p>I WANT TO JUMP OUT THE WINDOW. I CAN'T ANYMORE. </p> <p> </p> <p>CAN SOMEONE ESCALATE THIS TO SOMEONE SENIOR AT VODACOM TO PLEASE FIX THIS AND FIX IT IMMEDIATELY? I MEAN RIGHT NOW. I'M DONE WAITING.</p> <p> </p> <p>I AM BEYOND ANNOYED. AND MY PATIENCE HAS JUST RUN OUT IN CASE YOU HAVEN'T NOTICED.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
