JC
Justin C
1 reviews | Active since Mar 2023
01 Aug 2024, 10:00
I want to settle my outstanding account!!!!!!!!!!!!!
I would just like to settle my account. I missed a few debit order a while back and since then I can not activate the debit orders again and my account can suddenly not be found by any Vodacom stores or through their legal department. I have never had so much trouble trying to pay somebody else. They are going to get me blacklisted purely because of their own negligence!
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Replies (1)Vodacom's replyOfficial
01 Aug 2024, 13:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Aug 2024, 13:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
