i want to go to the media with vodacom

I am dealing with them for 6 year and my acount was always paid in full now they made a mistake and i am waiting for an ipad for 39 days every day sitting and get send from ATo B and the out come is o hell it is 5 acounts are closed we will try tomorrow .I am done i am spending over R5000 a month and is done my num is *** and are cancel all my contracts with them and want the world to no about this hole thing even the canalwalk store was a joke they triying to help me and the acount department put them trough to a client what a joke