AJvV
Anushca Jansen van Vuuren
1 reviews | Active since Jun 2020
20 Jun 2020, 10:11
I want to cancel this crab
Last month we decided to get Fibre, because their deals sounded amazing-R499 a month, installation and router included. We then went to Vodacom to get contract and at the end we have been charged almost R700 ( we are two women living together so what will we know ) last month a payment of almost R900 came of my bank account, but first we had to struggle with a ****ty call centre after they promised there will come someone to connect the fibre. I want to cancel this crab right now
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Vodacom's replyOfficial
20 Jun 2020, 11:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jun 2020, 11:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team