AW
Anje W
1 reviews | Active since Nov 2009
17 Nov 2020, 10:57
I want to cancel!!!!
After complaining on this forum before, I still am no closer to getting my contract cancelled . I have once again bombarded them with emails that go unanswered.I am beyond angry now. I have been trying to cancel my contract for almost a year!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2020, 11:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 11:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AW
Anje W's updateReviewer Update
17 Nov 2020, 11:28Thank you for your response. I hope this gets resolved soon
AW
Anje W's update17 Nov 2020, 11:28
Reviewer Update
Thank you for your response. I hope this gets resolved soon
AW
Anje W's updateReviewer Update
17 Nov 2020, 14:49Good day. I never received a response saying the contract is now cancelled. Can you please confirm that it definitely is?
AW
Anje W's update17 Nov 2020, 14:49
Reviewer Update
Good day. I never received a response saying the contract is now cancelled. Can you please confirm that it definitely is?