1 reviews | Active since Aug 2011
I Want to buy data
Ok so i just got of the phone now for the third time with customer care and I cant seem to get a definitive answer with regards to the cost of buying data for my data contract number ***.<br> Last month when my data ran out I used my vodacom app to buy additional data normally the 1 Gb for R79(I have done so for a couple of months), now from what I understand and how they explained it to me that was only for a promotion and its no longer available , so ok I understand but had a look on the internet on this page [URL Removed] , at the bottom where its written \<br> Once-off bundles for data price plans on Contract and Top Up \" it says that for one Gb of data its R85 ?<br> <br> Can someone at vodacom please explain to me why I am not allowed to buy additional data at those rates since im already a contract holder and have been for a couple of years .The customer care line explained to me 3 times that regardless if your a voice data or smart package contract holder that the data rates remain the same, Is this correct?"
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Thank you for making contact with us
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Regards
Vodacom Social Media Team
