I want theral investigations

Item: Vodacom
Rating: 1
Author: Kgothalang L

I have a very bad experience about vodacom, they branch made me call call center when I want cancellation on my contract. They failed to cancel my contract for more 3yrs now I'm still paying they threaten by taking me to credit bureau. We agreed on 2yrs now it's more than 3yrs.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

06 May 2021, 06:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 May 2021, 06:58

Official