AM
Ash333 M333
1 reviews | Active since Nov 2018
21 Nov 2018, 15:03
I want the charge to be reversed!
They ask what date to process the debit orders, then when it falls on a weekend they take the cash before the date... That is ridiculous! Ofcourse i said the date I did... thats when my cash comes in. You guys have charged me for my debit order not going through because you took it early?????? I think that is bull****! On top of the you guys have moved my credit status down. Get your **** together... you are impacting lives
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Replies (3)
Vodacom's replyOfficial
21 Nov 2018, 15:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2018, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AM
Ash333 M333's updateReviewer Update
23 Nov 2018, 10:47Still waiting for this to be dealt with...
AM
Ash333 M333's update23 Nov 2018, 10:47
Reviewer Update
Still waiting for this to be dealt with...
Vodacom's replyOfficial
24 Nov 2018, 11:45 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Vodacom's reply24 Nov 2018, 11:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team