MM
Mpfanyiseni M
1 reviews | Active since Dec 2015
26 Jan 2021, 09:15
I want my Vodabucks NOW
Why have a reward program with expiry dates if you not gonna keep the part of your duties. I completed a goal to earn Vodabucks since i needed them to complete a puzzle that was about to expire. I messed a chance to complete 1 puzzle to win a a Samsung phone and one to win 50K. My vodabucks were not loaded and now i have to chase you to do your job. I spent money to complete a goal and at the end of the day it was useless since my puzzles expired
I want my Vodabucks Now i am not going to loose out a chance to win again because you lazy to do your Job
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Jan 2021, 10:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2021, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mpfanyiseni M's updateReviewer Update
27 Jan 2021, 09:33This must be a joke, i have opt in to Vodabucks completed all goals as per the notifications and remember that i am spending money to complete this goals to earn vodabucks not stones. I was promised a call back from my complain yesterday and no one called. I call in and been taken from pillar to pose with no help. Yet again you send another notification this morning with a goal that i have completed but still did not get my vodabucks. STOP PLAYING GAMES WITH ME
MM
Mpfanyiseni M's update27 Jan 2021, 09:33
Reviewer Update
This must be a joke, i have opt in to Vodabucks completed all goals as per the notifications and remember that i am spending money to complete this goals to earn vodabucks not stones. I was promised a call back from my complain yesterday and no one called. I call in and been taken from pillar to pose with no help. Yet again you send another notification this morning with a goal that i have completed but still did not get my vodabucks. STOP PLAYING GAMES WITH ME
MM
Mpfanyiseni M's updateReviewer Update
27 Jan 2021, 09:55I call in and the bull **** attitude i got from your consultant with reference number A9-NCIS-6XVQ SHE HANG UP THE PHONE ON MY EYE. ALL I NEED IS MY VODABUCKS SINCE I COMPLETED YOU ****** GOAL USING MY MONEY
MM
Mpfanyiseni M's update27 Jan 2021, 09:55
Reviewer Update
I call in and the bull **** attitude i got from your consultant with reference number A9-NCIS-6XVQ SHE HANG UP THE PHONE ON MY EYE. ALL I NEED IS MY VODABUCKS SINCE I COMPLETED YOU ****** GOAL USING MY MONEY