AW
Ashlyn W
1 reviews | Active since Mar 2026
23 Mar 2026, 13:33
I want MY VODABUCKS
I bought me R200 airtime yesterday, 22 March 2026, received 20 vodabucks. Bought data worth of R200 but no vodabucks received! Why not? Normally i get when purchasing data and airtime! Mind you i am OPT IN FOR VODABUCKS
I Contacted their customer service twice but no sufficient feedback! I am building my vodabucks up to use it & now they do this!
Ive been a loyal customer for years and this service is getting worse by the day!
FROM: A VERY UNHAPPY CLIENT!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
23 Mar 2026, 13:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Mar 2026, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AW
Ashlyn W's updateReviewer Update
23 Mar 2026, 13:55You say the same stories to every complaint! Do something about your bad service!
AW
Ashlyn W's update23 Mar 2026, 13:55
Reviewer Update
You say the same stories to every complaint! Do something about your bad service!
AW
Ashlyn W's updateReviewer Update
23 Mar 2026, 14:00Just make sure i get it
AW
Ashlyn W's update23 Mar 2026, 14:00
Reviewer Update
Just make sure i get it
Vodacom's replyOfficial
24 Mar 2026, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Vodacom's reply24 Mar 2026, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.