ZN
Zoleka N

1 reviews | Active since Oct 2014

16 Sept 2023, 12:19

I want my refund now

I will write you refund my money.its not my problem that your conpany does not do proper validations and you end up giving contracts to *****ers.why is such a big company not even a member of SAFPS,its because you want to take peoples money for ***** that has been confirmed and not refund them.how many times must a person complain about the pathetic service vodacom has.im glad im not your customer as this is so pathetic.i want my refund for the ***** deduction.i keep saying that account was closed and for you to say a private message was sent to me where as noone sent a reply to my previous review. Im sure you want to include that as part of your profits whereas you robbing people their hard earned money,

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2023, 16:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team