ZN
Zoleka N
1 reviews | Active since Oct 2014
12 Sept 2023, 12:10
I want my refund
I have been following up regarding my refund and no one is giving update.may i please get my refund for a *****ulent debit that was already and told of 7days which has long gone.im not sure how a refund would be processed to a closed account.can i please get my money back
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Vodacom's replyOfficial
12 Sept 2023, 14:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Sept 2023, 14:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team