1 reviews | Active since Mar 2009
I WANT MY PHONE NUMBER BACK
When I called Vodacom my number from Prepaid was just moved over from RMCS to contract of R55 airtime per month, I have never ever signed a contract or requested a contract ever from these people now my phone is not working at all??? I want my number back immediately this is a work sim card and number and we are loosing customers because of you.... this is appalling. I want my phone number corrected TODAY.. how can Vodacom allow this.. RMCS does not even have my number on their system???? ********** 724
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Geraldine
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Hi Geraldine
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team