TK
Thakane K

1 reviews | Active since Nov 2016

19 Dec 2016, 08:46

I want my phone back

<p>on the 9th of this month i sent my phone for repairs again at vodacom, and i was given the ****piest service ever by one of thei consultants who was rude and whenever i asked something he said that he did not know. he said that my phone would be back in three to seven days but it never returned, ui then called their customer service which said a different story. i have requested time and time again that my contract be cancelled because of their service and till this time they are giving me the run around. please help me hello peter i honestly need to cancel this contract i am done with the Vodacom and its bad service.........</p>

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 09:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team