I WANT MY PHONE

Good Day, my phone (Vodacom Smart Platinum 7- VDF 900) stopped working early December 2017, it was stuck on the Android menu, I couldn’t return it because I was on holidays, so I took it to Vodafone eastgate on the 2nd Jan 2018 when I came back from my holidays, they then tried everything and told me it had an operating system problem. Anyway, it was taken to Vodacom Midrand, and they couldn’t fix it. I then called ********** , and they said I must go fetch a new one from Vodacom eastgate since it was returned to the manufacture. (they couldn’t fix it). it will be replaced. Mind you I only had this phone for less than six months before it stopped working. I should have seen by the price that it was too good to be true. Its my last time I get a Vodafone brand phone. My problem is that It’s the third week now , and I’ve been going to Vodacom eastgate, and they keep telling me there’s no stock, every week it’s the same story. I tried calling them and they keep saying we will call you back, everytime. And am always the one chasing them. I just want a proper phone equivalent to that one then I’ll be happy, I can’t be paying for something I don’t have. Am now forced to use a useless phone. Am not getting any joy from Vodacom Eastgate. all i get is promises. Job Number: ********** 8. Regards, CK ********** 500