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Pauline M

1 reviews | Active since Aug 2015

08 Feb 2017, 10:56

I Want my money put back into my account

<p>You keep emailing and telling that you will credit my vodacom account but not refund me.</p> <p>this is the 1st time doing business with you and I must say im disgusted!!</p> <p>you debited R225.90 more that what we agreed on and now you telling me that you dont want to put the money back into my account.</p> <p> </p> <p>pay me my money and debit what we agreed at sales stage!!!</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply08 Feb 2017, 11:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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Pauline M's update09 Feb 2017, 14:48
Reviewer Update

Im still waiting for feedback