SM
Solofelang M
1 reviews | Active since Oct 2017
09 Jul 2024, 10:32
I want my money
I failed to deliver. U failed me either regard to service now you deducted from my account meanwhile I don't even have any contract with you guys , I want my money as in yesterday 😤 you still have a the tendency of closing case and you don't even act on your resolution.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Jul 2024, 12:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2024, 12:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SM
Solofelang M's updateReviewer Update
09 Jul 2024, 15:28I write my stories today,you then close my case immediately with the reference? But you have deducted my account meanwhile I don't have any contract with you.
SM
Solofelang M's update09 Jul 2024, 15:28
Reviewer Update
I write my stories today,you then close my case immediately with the reference? But you have deducted my account meanwhile I don't have any contract with you.