mM
meshack M
1 reviews | Active since Apr 2015
09 Apr 2021, 19:01
I WANT MY MONEY BACK, VODACOM
I TOOK OUT 2 CONTRACTS FOR MY TWO SONS AND ASKED FOR NO OPTION FOR ANY OF THEM TO BUY ANYTHING ON THEIR OWN, AND GUESS WHAT, THE VERY OPPOSITE CONTINUES TO HAPPEN. I SIGNED CONTRACTS FOR UNDER R400 PM, BUT SINCE FEBRUARY 2021 I AM PAYING R1000+, WHY ARE YOU *****ING MY MONEY VODACOM????????????????????????? AND NOW I'M TOLD THAT I OWE R1700??????????????????? THE NEXT CALL I GET FROM VODACOM, BETTER BE TO TO TELL ME THAT THE CHARGES ARE REVERSED
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Replies (1)Vodacom's replyOfficial
09 Apr 2021, 19:39 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 19:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
