mM
meshack M

1 reviews | Active since Apr 2015

09 Apr 2021, 19:01

I WANT MY MONEY BACK, VODACOM

I TOOK OUT 2 CONTRACTS FOR MY TWO SONS AND ASKED FOR NO OPTION FOR ANY OF THEM TO BUY ANYTHING ON THEIR OWN, AND GUESS WHAT, THE VERY OPPOSITE CONTINUES TO HAPPEN. I SIGNED CONTRACTS FOR UNDER R400 PM, BUT SINCE FEBRUARY 2021 I AM PAYING R1000+, WHY ARE YOU *****ING MY MONEY VODACOM????????????????????????? AND NOW I'M TOLD THAT I OWE R1700??????????????????? THE NEXT CALL I GET FROM VODACOM, BETTER BE TO TO TELL ME THAT THE CHARGES ARE REVERSED

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2021, 19:39
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team