1 reviews | Active since Jan 2018
I want my money back Vodacom
Vodacom sent me a phone which I didn't like, so I returned the phone back after a day I received it. I never realised Vodacom was debiting my account until I withdrew my bank statement, then I immediately disputed the debit order. I decided to call Vodacom Customer service Centre, they promised to refund my money in ten working days, but go my greatest surprise I still haven't heard anything from Vodacom!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Buiswa
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Hi Buiswa
As discussed, feedback has been provided.
Have a pleasant day further!
Regards,
RJ