1 reviews | Active since Mar 2011
I WANT MY MONEY BACK VODACOM!!!
<p>Vodacom has been ********ly deducting money for a contract i cancelled before inception. I have 3 contracts with vodacom and they told me this contract was cancelled inApril and gave me a credit for the amount they had already deducted however when i noticed in August that they were still deducting on my account i called to ask what was going on. At first the consultant said he had no record of me cancelling, so i asked how did i get a credit note and he said sorry it was his mistake. For the past 20 days i have been dealing with Charmaine from after sales who also told me that the contract has been cancelled however she couldnt tell me anything about the credit. She was suppossed to call me back last week Tuesday with her boss however i am still waiting for that call. I recieved an invoice for this month and gues what , i am still being billed for a contract i don't have. I want my money back plus interest, can someone competent action this????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting?????
Still waiting?????
