I want my money back!!!

Item: Vodacom
Rating: 1
Author: Pauline M

I was promised a refund after you failed to cancel my contract.. You debited my account in September and I've still not received my refund.. Then you have the nerve to tell me my contract is cancelled and the query is resolved.. This query is not resolved until I receive my refund!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

07 Oct 2020, 11:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Oct 2020, 11:07

Official