JB
Jacinta B

1 reviews | Active since Jan 2015

16 Feb 2015, 20:03

I WANT MY MONEY BACK!

This is now the SECOND report I am posting about this. Thankfully my contract has been migrated back to the one i was on before this HUGE STUFF UP!<br> I have been battling since this happened to get my money back. I have called so many times I have lost count. I keep getting told that someone will call me back BUT THEY NEVER DO!<br> R1500 is a lot of money to just shrug off and carry on. We have even tried their head office, they are just as USELESS. Why am I not getting my money back? Why is it so hard to keep in contact with me and let me know what is going on? Not even my previous report here on hello peter worked. All I got was a pathetic automated response and nothing happened. This is UNACCEPTABLE. I WILL be taking this further if it is not sorted out by the end of the month! I am SICK & TIRED of battling like this! I do not even want to be a vodacom client anymore after all this B.S! <br> VODACOM YOUR SERVICE IS **********! Never have I seen a more USELESS company! I am disgusted! and yet your complaints just keep piling up and nothing is done about it.

0
Replies (1)
Vodacom
Vodacom's reply17 Feb 2015, 06:47
Official
Hello Cintss,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team