1 reviews | Active since Dec 2016
I want my money bac****
<p>Everytime I recharge my data and airtime they decide to take it within a few minutes and when I decided to call them and find out why this is happening all they could say is "ma'am you're using an iPhone and every application on an iPhone uses data" </p> <p>My question to the consultant was why is this happening now whereas I've been using an iPhone for 3 years and she said she'll investigate, she then gave me a bogus reference number which I found that out after my 3rd call to Vodacom.</p> <p>I can't use my phone because they're taking my money and all they say is we'll give you feedback after 24 hours. Well I've been waiting since the 15th of December. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
