i want my money

<p>i have been having issues with Vodacom this is the forth month now i wrote them an email on the 24/10/2016 Ref no 0035-SCR4 about my account being overdebited and they said they will create a credit note and to date nothing i also requested a breakdown of what um being charged for on the 29/11/2016 i was overdebited again an amount of R1013 I i also sent them an email got a reference 010x-x2dq they said they will investigate and get back to me and they never did nor credit me nor send the breakdown of their calculations. Again this January i have been overdebited an amount of 964 which they said they will call and they never called back when i phoned on the 26/01 i want my money and i am tired of your nonsense and incompentence. if this matter doesnt get resolved and i dont get my money back i will report this to ICASA and Consumer protection.</p>