I want my money

Item: Vodacom
Rating: 1
Author: limpho M

I cancelled my contractor with Vodacom and they still debited my account the amount that is more than my actual debit order. I have been on hold for 30min now, I called 2weeks back, they said they will refund me in 7days now they are telling me Stories and I have to wait for another 2weeks.

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Replies (1)

Vodacom's replyOfficial

26 May 2023, 08:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 May 2023, 08:07

Official