I want my money!!!!

Item: Vodacom
Rating: 1
Author: Nontethelelo M

I have called Vodacom to cancel my contract, they confirmed it was canceled, got the Sms and email to say my number has been changed to prepaid ,even after that I called 2 times to confirm if no debit order will take off this month 2 agents confirmed but today they took money from my account

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Replies (1)

Vodacom's replyOfficial

02 Oct 2025, 08:04

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply02 Oct 2025, 08:04

Official