I want my data!!!! Refund me!!

Looks like this is becoming a monthly occurrence, that should tell u what a ****ty operation Vidacom is running. So I loaded 100 mb worth of data on Friday night at 18:45 and 5 minutes later I got an sms from Vodacom that my data bundles had been depleted. So I call the call center to find out what happened to my data. I spoke to kgomotso, tertia and nokuthula.. All completely useless. One of them even tried to suggest that because I use an iPhone that my data will finish quicker. What an idiot! How can 100 Mb of data be finished in 5 minues??? They promised to give me feedback on Monday as they failed dismally on Friday to assist and yet here I am still waiting for a response... I want a refund of my money! Plus, they have increased my monthly contract fee without reason or notifications. Ombudsman, here I come.