1 reviews | Active since Sept 2018
I want my DATA back
What happened to My DATA?
I purchased 5Gig Data on the 20th Sep 2018, around midday, it didn't make it to 12hours and I was depleted. I purchased a Gig of Data the day before, it too didn't take me anywhere.
I had left Vodacom a few years ealier for the exact reasons, it appears the same dishonesty still prevails. It feels like we are being BUL**** and I DON'T take likely to such. I want My Data back immediately. I cannot afford to keep buying Data for you ***** from me as a consumer. My work is officially on hold until you give back what's mine. I cannot be held ransom like that.
Your Call centres are sub standard, people are not willing to help.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, you've advised that your query is already being attended to.
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, you've advised that your query is already being attended to.
Regards
Vodacom Consumer Website Team
Best regards,