I want my data

Item: Vodacom
Rating: 1
Author: Phumzile M

Yesterday I bought 1.2 Gig for the day and I was not able to connect with it,tried contacting you via call center and your chat services but I was ignored,I want my day ,this is just an inconvenience because i wanted to use it.this us my number ***,i need this to be sorted now.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Feb 2022, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Feb 2022, 07:17

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Phumzile M's updateReviewer Update

25 Feb 2022, 08:59

Still waiting for the Gig to be loaded, only thing I received was an sms saying it has been loaded.you can go back and check on your systems

Phumzile M's update25 Feb 2022, 08:59

Reviewer Update

Still waiting for the Gig to be loaded, only thing I received was an sms saying it has been loaded.you can go back and check on your systems