SM
SIVENATHI M
1 reviews | Active since Jun 2015
24 Apr 2026, 21:16
I want my airtime back not this ***** OF DATA UOU GAVE ME .
I just bought a R500 air time using my banking app , when I check my air time it says R159 or something remaining how ? Apparently if you buy a monthly data last month Vodacom automatically buys you the same data as soon as you have enough airtime with out you agreeing to it . When I purchase the data last month the was no explanation nor description that’s says this . Can you reverse this I want my air time back and put me out of this ***** you guys do . Give a customer an explanation or opinion to agree to it not you automatically buying for me . Please reverse this *** ASAP .
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Replies (1)Vodacom's replyOfficial
25 Apr 2026, 09:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Vodacom's reply25 Apr 2026, 09:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team.
