aN
asanda N

1 reviews | Active since Mar 2015

15 Apr 2017, 21:24

I want my airtime back feom vodacom

<p>Vodacom has eaten my airtime now they come with stories that I have a subscription of recurring data of which I have never join. I want my airrime back I am not playing this game with vodacom. If I want data I alway buy it cash, so please I don't like your stories they are annoying if I recharge its because u have reason for that airtime so I want it back holidays does not mean our airtime and data should get missing no no no I want mut airtime back asap</p>

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Replies (3)
Vodacom
Vodacom's reply16 Apr 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Apr 2017, 09:30
Official

Dear Asanda

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ

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asanda N's update18 Apr 2017, 10:11
Reviewer Update

Thank you RJ for your respond I really appreciate that wish some of SA companies should learn 2 or 3 things from Vodacom.

Regards

Asanda