nM
nndwammbi M

1 reviews | Active since Nov 2011

21 Jun 2017, 16:34

I want my airtime back

<p>I have airtime disapearing from my phone and you not even bothered. Are you suggesting i change Network?</p>

0
Replies (3)
Vodacom
Vodacom's reply22 Jun 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Jun 2017, 10:03
Official

Good day,

As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart

nM
nndwammbi M's update22 Jun 2017, 10:09
Reviewer Update

As per the Call, Vodacom has not accepted responsibility then i do not understand the reason of the R110 air time. If you did nothing wrong, why the charity?