NZ
Nondumiso Z

1 reviews | Active since May 2015

03 Oct 2018, 08:25

I want my airtime back

I bought 1G watsapp data nd 750mb social media data yet you took my airtime also i want the airtime you took back. You are really ripping us off and i don't have an background app running because that will be you excuse

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2018, 10:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Oct 2018, 07:49
Official

Dear Nondumiso

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team