1 reviews | Active since May 2016
I want my airtime back
<p>I was a victim of false advertising, and I want my airtime back. I purchased just for you minutes, and made a call, however my airtime was deducted. If this is how Vodacom is making their money, by robbing customers,then that was the end of it as I will be moving to another network as I did with my previous number. It makes me wonder how many times they took my airtime without my knowledge as I don't always check. My airtime back or goodbye to Vodacom, and I'm taking my family with.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
