1 reviews | Active since May 2014
I want my airtime
<p>I never understand how your billing works. When there's no airtime it functions correctly. The minute one loads airtime it disappears as though the phone had standby services waiting to be cleared. I don't appreciate having to not buy airtime just so I can avoid unnecessary billing from you guys. Including stupid messages telling me I have 4.75mb remaining when I don't. Fix this. I'm so tired of your poor service delivery.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We responded to you via SMS in order to provide you with feedback.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
We responded to you via SMS in order to provide you with feedback.
Kind regards
RJ
Vodacom Consumer Website Team
