1 reviews | Active since Feb 2016
I want my 10g of DATA
<p>I finally received my phone from Vodacom, must say the delivery was really quick but when I checked the sim, it wasnt the NANO sim but rather the MICRO sim.</p> <p> </p> <p>So activation was impossible. Then I went to a shop nearby and they cut the sim for me. When I finally was able to check my balances on the new sim I had received 4g of data. But I was promised 10g. </p> <p> </p> <p>I was never told that I would receive the data in parts or anything. I was told 10g once off.</p> <p> </p> <p>I need to know why this is? I will not use the data on my phone until i am given a clear explaination of this. If my account is debited, I will reverse the amount. If I have not received any explaination on the matter.</p> <p> </p> <p>Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
