LE
Liezel E
1 reviews | Active since Oct 2019
02 Oct 2019, 10:47
I want ACTIVATION on fiber today!
We purchased a house in April with existing fiber line owned by Vodacom/Vumatel. Previous owners of the house left the country and cancelled their data with vodacom. We are battling to get Afrihost to activate the line because Vodacom wont release or give the line number to Afrihost.
We have been struggling for 2 weeks now and every time we call we have to call someone else and they keep asking us for the line number which we cant provide as the don't have those details.. We own the house surly we should have rights on the line installed?????
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Vodacom's replyOfficial
23 Oct 2019, 11:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team
Vodacom's reply23 Oct 2019, 11:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team