I want a solution to my problem as well want my line activated ASAP. I use this damn phone for work and if my line is disconnected how am I supposed to work? At least some of us are working for a living unlike people at Vodacom

I am very much disappointed and quite disgusted about the service Vodacom offers to clients. I will not going into much details here but all I have to say is, Sometime earlier this month I personally contacted Vodacom call Centre to change my debit order date as well to make a payment arrangement and I thought was done. I kept receiving tons and tons of phone calls from this annoying calling machine that you can never speak to at all what a stupid system you guys have, busy calling me to further make another payment arrangements ok for some reason I could not put a date that the machine recognized and there you go what an inconvenience to a customer. I further called in to speak to some gentle who couldn’t see my arrangement that was done prior on the system. Vodacom called to tell me that my account is frozen and therefore they couldn’t debit me for the very first time. I went to my bank to find out what is happening but I actual fact was a waste of time to go because all my other debit orders had gone off. I have sent 2 emails to vodacom customer care with letter from my bank attached to proof to vodacom that my account was not frozen and guess what till to this day nobody bothered to get back to me. I further sent another email earlier today and still no one is bothering to contact me as a client. How else am I supposed to speak to people at vodacom if nobody bothers to work? Why are you investing so much money into people that are not willing to provide a service to people that are making that company ? This is totally unacceptable and I am honestly mad at vodacom and want to leave that network. I need someone to call me ASAP to arrange my contract cancellation fees I want out of vodacom. I will invest my money on a company that doesn’t. Alum it’s customers or bothers to know what’s going on. Right now my line is disconnected for your own mistake that you did. I had funds in my account and it’s not my problem that you didn’t take them and only later to tell me that my debit is been frozen. Stop doing this to your own customers vodacom. Someone needs to do something about this this is totally Bull**** and I mean it!!!