I want a new ISP

My internet has been down for 3 days and counting. In the process I've not been able to work from home or complete other studies. A week ago my entire complex' internet was down for 2 days, several days later we received texts from vodacom to apologize for the inconvenience, no compensation and no personal interaction, just a mass sms. This happens so often we've stopped calling to report the issue and usually just wait it out. Monday when this all started, the entire complex was down again and we just assumed it was an outage. One by one everything came back except mine. I called to have the issue investigated only to get through to the most unprofessional and ill mannered agent named Zandile who had no problem speaking over me cutting me off then hanging up on me! I filled out a survey but it seems that was the worst thing I could have done because then i got through to the same girl another 3 times and of course she just put me on mute and let the call run until i either got tired or ran out of airtime. She was cute enough to call back though but then hang up when i answer obviously to show her manager "she tried" l guess that's what happens when you let *********** staff working for an *********** company work from home, I tried the whatsapp and even they dont reply. I STILL HAVE NO CONNECTION