JP
Jacobus P
1 reviews | Active since Aug 2023
08 May 2026, 17:22
I walked into store in Richards Bay mall to buy a mobile modem
I walked into store in Richards Bay mall to buy a mobile modem. On entrance, the staff fell very short in attending to me. Eventually, one lady asked me what I wanted. Then she refer that to her colleague but he was busy and not interested. The an Indian person sitting at another chair just advise her without any concern that they don't sell the cheapies, only the R1000 one. That it. No further debate, nothing. Worst service ever. After 30 years with Vodacom. Cash customer treated like ****.
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Replies (1)Vodacom's replyOfficial
09 May 2026, 07:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2026, 07:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
