TQ
Thozama Q
1 reviews | Active since Apr 2025
10 Apr 2025, 16:38
I*** vodacom account no
Vodacom employeed are so *********** especially the billing department. They dont know how perform their duties. My account was is always in arrears even though i pay the account monthly. They are vey bad they make lots of mistakes with peoples account and fail to provide a detailed breakdown of the arrears they claiming you have. Vodacom would bill me twice for the same number on the same month. This network is very stressful and it makes you to be on your toes, it requires a customer to be vigilant all the time.
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Replies (1)Vodacom's replyOfficial
11 Apr 2025, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2025, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
