1 reviews | Active since Oct 2016
I've been ****** & stand to lose my job!!
<p>I received a 3G modem from my office to use at home for my studies. I received it in February and spend day and night studying; doing research; some online shopping banking etc. I Mostly used the 3G for everyday needs and studies. I never downloaded a single song or movie so can you imagine my surprise when my HR called me in for 2 massive bills the received form vodacom. The billing was standard R166 per month from February and then suddenly, August R 13 000.00 and September R 90 000.00!!! My routine never changed since I got the 3G. I can't get any assistance from Vodacom and need to supeana them for information. On the itemised billing, I was charged 88.01 standard for every 15 min. I have a hearing about this and will probably lose my job.</p> <p>I'm heart broken, I won't be able to finish my studies or have an income and all because of one service provider and their greed. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
