1 reviews | Active since Apr 2025
I upgraded my primary number with a package that included a tablet and a "free" 1GB data plan
I upgraded my primary number with a package that included a tablet and a "free" 1GB data plan. After the free period ended, I was charged for the data as the contract auto-renewed. When I tried to cancel, I was told there would be a high cancellation fee, so I chose to wait. Later, I was contacted by RewardsCo for an upgrade and agreed to increase my main data plan. I also requested the cancellation of the "free" 1GB line, which they confirmed. However, weeks later, I found out the agent had instead upgraded that line to a 100GB contract. Despite multiple calls requesting cancellation, I ended up with three contracts instead of two. This feels like a deceptive sales tactic, and after nearly 20 years with Vodacom, I’m disappointed. If you're offered a "free" SIM with a device, be cautious—it may not stay free for long.
