AW
Anastacia W

1 reviews | Active since Dec 2023

29 Dec 2023, 09:48

I upgraded my contract with Vodacom about a month ago, I wasn't happy with the device and then I returned it in less than 7days I've been phoning Vodacom for the past few weeks and every time they have different stories about my contract cancellation

I upgraded my contract with Vodacom about a month ago, I wasn't happy with the device and then I returned it in less than 7days I've been phoning Vodacom for the past few weeks and every time they have different stories about my contract cancellation. I just want them to cancel my contract so that I can switch networks and look for better services

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2023, 10:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team