I upgraded my contract it took 3 months to kick in, finally it did & Vodacom keeps suspending my account, the issue is completely on Vodacoms side, I have made about 5 calls to the store and call center & the issue is still not resolved,.

It’s been a complete nightmare dealing with Vodacom, when it comes Time for them to take my money then they will but a fault that’s completely on their side still has not been fixed even after numerous calls and going to the store, north gate Vodacom has poor service, this is the 4th night that my phone has been suspended, I cannot make calls, sms or use the internet on my phone, this has put me in a situation were I am done with Vodacom and want to cancel my contract with them, if I had to be stuck on the side of the road I would be able to use my phone at all, I took a top up package and my line keeps getting suspended and it’s not my fault at all, I have spoken to numerous call center agents and I was promised that it will be sorted out and it hasn’t, this is ridiculous service, as a customer I am extremely upset at this point.