MT
Magdeline T

1 reviews | Active since May 2017

07 Jun 2017, 14:59

I took a contract in Jan, Breach of Contract on 3rd party charges

<p>i took a contract with this pathertic servise provider, this ripping us off with this CONTENT CHARGES, I HAVE NEVER SUBSCRIPT TO ANY CONTENT CHARGES AND NEVER DID I EVEN USE THE SIM CARD THAT I WAAS CONTRACTED TO,I OHINE THE CALL CENTRE ENDLESSLY,WENT TO VODACOM SHOP IN SANDTON AND NICOLWAY..THE LAST LADY I SOOKE TO AT THE NICOLWAY SHE TOLD ME THAT TH NUMBER WAS RESCYCLED AS A RESULT THE PRVIOUS OWNER WAS CONTITUATED TO THIS SERVICE, I DONT USE THIS SIM CARD,I HAVE BEEN PROMISED FEEDBACK AS WELL AS CREDITS ON THE CONTENT CHARGES THAT I DONE EVEN KNOW,, I WANT TO PAY MY CONTRACTED AMOUNT EVERMONTH THATS THE REASON I DONT USE THE SIMCARD,,,PLEASE SORT OUT MY ACCOUNT AS I DONT KNOW THOSE PPL THAT THEY SAY I HAVE SUBSCRFIPT WITH...THIS IS MADNESS...</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2017, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team