I took a cell phone contract with Vodacom June 2025

Item: Vodacom
Rating: 1
Author: Duduzile S

I took a cell phone contract with Vodacom June 2025. The agreement was that they will debit on the 20th but they didn't. I went to the store to complain and paid. July 2025 still they don't debit and am now getting calls saying am on errors but I don't how because they didn't debit. Same thing yesterday they didn't debit.

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Replies (1)

Vodacom's replyOfficial

22 Aug 2025, 07:51

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply22 Aug 2025, 07:51

Official

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team